Terms & Conditions

    1. The following constitute the terms and conditions to which applicants agree when booking any standard Safe-T-Group face-to-face training or e-learning courses (“Terms & Conditions”). If you are agreeing to these Terms & Conditions not as an individual but on behalf of your company or other legal entity then, “Customer” or “you” or “your” shall refer to such entity and its affiliates, and you represent that you have the authority to bind such entity and its affiliates to these Terms & Conditions and you are binding your company to these Terms & Conditions. Safe-T-Group (as defined in Section 8.1 below) and you shall each be referred to as a “Party” and together as the “Parties” in this Agreement. If you do not have such authority, or if you do not agree with these Terms & Conditions, you must not accept these Terms & Conditions and may not use the documentation, whether printed are available online, provided by Safe-T-Group in relation with the training (“Training Material”). Safe-T-Group reserves the right to review and update these Terms & conditions periodically at its sole discretion.

    2. 1.BOOKING

1.1. Standard training. Standard Face-to-face training and e-learning courses can be booked via the booking forms available on the Safe-T-Group website. When you submit a booking for an online course, your submission represents an offer to Safe-T-Group to book you onto the course you selected. On submission of the face-to-face training course or e-learning course form you will receive an automated summary email of your selection. Safe-T-Group will accept your offer by entering your booking onto the Safe-T-Group system and sending you an email confirming that you have been booked together with information on starting your learning.

    3. Custom Training. Custom training engagements can also be contracted through Safe-T-Group Professional Services in the form of a Statement of Work document as described and governed by Safe-T-Group ‘s Customer Agreement.

    4. PRICE AND PAYMENT:

Training fees can be paid at the point of booking via Stripe secure online payment process, they can be paid by credit card or bank account transfer. In all cases, payment must be received prior to start of training. If you elect to pay the fees via Stripe, all major credit and debit cards are accepted. A receipt will be sent to you by email from Stripe confirming payment. Stripe will receive the information needed to verify and authorise your payment card and to process your order and is under strict legal and contractual obligations not to disclose this information to third parties. Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. Safe-T-Group will not accept any liability for costs incurred as a result of applications deemed void in this manner.

Sales taxes (VAT, etc.), if any, are charged at the applicable rate depending on the product and/or customer.

    5. THE GOODS:

The quantity and description of the goods shall be as set out in the Invoice.

    •  WARRANTY AND DISCLAIMER

Safe-T-Group ensures that all our training services are delivered diligently and in a good, workmanlike, timely and professional manner consistent with industry standards. The training services will be performed as described in the individual class agendas. Safe-T-Group shall provide such trainers to present the training course as it, in its sole discretion, deems fit and Safe-T-Group shall be entitled at any time to substitute any trainer with any other person who, in Safe-T-Group’s sole discretion, it deems suitably qualified to present the relevant course.

Safe-T-Group does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.

provided for in Section 12 of the Sale of Goods Act 1893), whether implied by statute or common law or otherwise, are excluded.

        5.1 . Terms of Cancellation

    1. You may also purchase in advance training credits that will be applied against any training purchased in the twelve (12) months following the purchase date. The training credits purchased will be valid for twelve months from purchase date and can be used to book face-to-face or training courses. At the expiration of the twelve-month period, Safe-T-Group will neither refund any fees nor reimburse any other costs if the credits have not been used.

        1.1 The Price of the Goods shall be the price set out in the Invoice. The Price is exclusive of VAT where applicable. In addition to paying the Price, the Customer shall pay to the Seller all applicable VAT.

        1.2 The Customer shall pay direct to the Seller the Price, any VAT and any costs of packaging, insurance and delivery specified in the Invoice, on the date specified in the Invoice.

        1.3 Credit Terms Strictly 30 days from Date of Invoice.

        1.4 Interest on overdue payments under this Clause 3 shall accrue from the date when payment becomes due from day to day until the date of payment at that rate which is 2 percentage points above the rate of interest applicable to the principal euro overdraft rate of the Seller from time to time and shall accrue as well after as before any judgment.

6. Cancellation by customer.

        1.5 8.1.1 Face to Face. If you notify Safe-T-Group in writing (by email or post) that you wish to cancel a face-to- face training course not less than 28 days before the start date of a course, you will be entitled to a 50% refund. Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer. If the reason you need to cancel a face-to-face training course is because you have been declined a visa, we can issue a full refund as long as you have proof that your visa has been declined and you give us at least 28 days’ notice. If you withdraw for any reason less than 28 days before the start date of a course, no refund will be issued but you may transfer your place on the course to a substitute. Substitutions should be notified to Safe-T-Group at least 48 hours prior to the course start date. If you fail to attend the course on which you are booked without giving prior notice to Safe-T-Group, we are unable to refund the course fees or offer a transfer.

        1.6 Safe-T-Group Courses. Once you have booked an Safe-T-Group Courses course or package the fee is non- refundable. If you cancel any Safe-T-Group Courses course or package you will not be entitled to any refund. There is no charge for transferring your booking to the same course on an alternative date provided you notify Safe-T-Group in writing not less than 10 days before the start of the training and if there is availability. However, a transfer fee of 20% of the course fee (plus VAT) will be payable if the notice is received less than ten (10) days before the start of the original course. If you transfer your booking you will not receive any refund, and you will not be entitled to transfer more than once.

You must make any request to transfer a course in writing, which may be sent by email to: training@safetgoup.ie

Cancellation by Safe-T-Group. Safe-T-Group reserves the right to cancel any training course due to insufficient enrolment by providing notice to you at least 7 calendar days prior to schedule commencement date. In the event of cancellation by Safe-T-Group, you may elect to receive a full refund of registration fees paid or credit toward alternative class(es). Nevertheless, Safe-T-Group will not be responsible for non-refundable tickets purchased or reservations made by you. If a training class is cancelled by Safe-T-Group due to any Force Majeure Event as defined in Section 10.5, the Customer is entitled to a full class credit which must be used within 3 months of the date of the original class for another class offered by Safe-T-Group.

Without prejudice to Clause 8.1, and in each case to the fullest extent permitted by applicable laws,

        (a) the Seller shall not be liable to the Customer for any indirect or consequential loss, damage, cost or expense of any kind which the Customer may suffer or incur, which arises out of, or is connected with, a breach by the Seller of these Conditions or of any other obligation of the Seller, (including, without limitation, any loss of opportunity, loss of production, loss of or corruption to data, loss of profits or of contracts, loss of operation time and loss of goodwill or anticipated savings), irrespective of whether the Customer’s claim for recovery in respect of that loss, damage, cost or expense is (or would but for this provision be) founded in contract, tort (including negligence) or otherwise, and irrespective of whether or not the Seller has been advised of the potential for the loss in question; and

        (b) in no event shall the liability of the Seller to the Customer in respect of, or in relation to, or in connection with the Goods, whether arising in contract, tort or otherwise, exceed the amount (exclusive of VAT) actually paid by the Customer to the Seller in respect of the relevant Goods.

    8. FORCE MAJEURE:

If either the Seller or the Customer is affected by Force Majeure it shall forthwith notify the other party of the nature and extent thereof. Neither the Seller nor the Customer shall be deemed to be in breach of any of the Conditions, or otherwise be liable to the other by reason of any delay in performance, or non-performance, of any of its obligations hereunder, to the extent that such delay or non-performance is due to any Force Majeure of which it has notified the other party hereto; and the time for performance of that obligation shall be extended accordingly.

    9. PARTIAL INVALIDITY:

If any of the Conditions is or becomes illegal, invalid, or unenforceable in any jurisdiction, that shall not affect the legality, validity or enforceability in any other jurisdiction of that or any other Condition.

    10. LAW AND JURISDICTION:

All contracts between the Seller and the Customer in respect of, or in relation to, or in connection with, the Goods and any non-contractual obligations arising out of or in connection with any such contracts are governed by and shall be construed in accordance with the laws of Ireland. For the benefit of the Seller, the Customer hereby agrees that the courts of Ireland shall have non-exclusive jurisdiction to hear and determine any suit, action, or proceedings, and to settle any disputes, which may arise out of or in connection with the Goods or their sale to and purchase by the Customer and, for such purposes, the Customer irrevocably submits to the jurisdiction of the courts of Ireland.